Shipping Policy
Order Processing:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and are not guaranteed. They may vary based on your location and shipping method chosen.
Domestic Shipping:
We offer various domestic shipping options, including standard and expedited shipping.Standard shipping usually takes 3-7 business days. Expedited shipping options are available for faster delivery.
International Shipping:
We ship to select international locations.International shipping rates and delivery times vary based on destination and shipping method. Please note that customers are responsible for any customs and import taxes that may apply.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number to monitor the progress of your shipment.
Shipping Restrictions:
We do not ship to P.O. boxes or APO/FPO addresses. Certain items may be restricted from shipping to specific locations due to local regulations.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us immediately at sojeweld@gmail.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Questions:
If you have any questions or concerns about your order, please contact us sojeweld@gmail.com.